Ben & Jerry’s Factory

We are delighted to welcome fans, new and old, to our Waterbury Factory -Ben & Jerry’s very first manufacturing site.

While our indoor factory tour and gift shop remain closed until late October 2021, our scoop shop is open daily offering walk-up window service with a full range of menu items for you to enjoy your favorite flavor or choose a new one!  We’ve been working diligently with our staff to re-train and educate how we conduct our operation based on increased levels of safety, sanitation and customer service.

In addition to walk-up window service we also offer order ahead online for Curbside pick-up.  An easy, quick route to ice cream euphoria without leaving your car.  Start your order here: https://benjerrys.co/waterbury-takeout

We’ve redesigned our scoop shop line to incorporate one-way direction, social distancing and with fewer touch points-credit/debit card only, no moo-lah (cash) please!  

Thankfully we have plenty of outdoor space for everyone to experience their ice cream euphoria while keeping an appropriate distance from others.  We welcome visitors to check out our onsite gift kiosk, Flavor Graveyard, playground area and the spectacular views of the Worcester Mountain Range.

RV and bus parking is very limited due to onsite construction.

We can’t think of a better way of adding a bit of fun to your Vermont experience than enjoying ice cream with friends and family at our original factory site. We are committed to providing our guests with a relaxing, delicious and joyful experience.  Our Visitor Guidelines are posted on our website and include optional face covering for vaccinated visitors and maintaining social distancing when possible.

What else?

Our Gift shop: While our indoor gift shop is closed for now we are still taking orders by phone or online. When you stop by the factory you can check out our small gift kiosk for a limited selection of items.  For our full list of gift items our friendly, knowledgeable staff can help with questions and phone orders at (802)882-2035 or you can view at   https://www.benjerry.com/files/live/sites/us/files/about-us/factory-tours/Waterbury-Gift-Items-Page-2020.pdf

Ice Cream Cakes: Cause for celebration? Ice cream cakes serve 1-36 people and are available for walk-up window purchase or curbside pick-up: Call the shop to order at (802) 882-2034 or  https://www.benjerry.com/waterbury/cakes.

Drop Off  Catering Parties:  We can work with you to create a drop off catered event offering your favorite pre-scooped flavors, a variety of toppings and if desired freshly baked cookies and brownies.  To inquire call 802-222-1665 or online https://www.benjerry.com/waterbury/catering