Ben & Jerry’s Factory

We are delighted to welcome fans to our Waterbury Factory -Ben & Jerry’s very first manufacturing site.

While our indoor factory tour and gift shop remain closed until further notice, our Scoop Shop is open daily (11-6) offering walk-up window service with a full range of menu items for you to enjoy your favorite flavor or choose a new one!  

We can’t think of a better way of adding a bit of fun to your Vermont experience than enjoying ice cream with friends and family at our original factory site. We are committed to providing our guests with a relaxing, delicious and joyful experience.  Our Visitor Guidelines are posted on our website.

What else?

Curbside:  Curbside order and pick up is back!  To order visit

Our Gift shop: While our indoor gift shop is closed for now we are still taking orders by phone or online. When you stop by the factory you can check out our small gift kiosk for a limited selection of items.  For our full list of gift items our friendly, knowledgeable staff can help with questions and phone orders at (802) 337-1182 or you can view at

Ice Cream Cakes: Cause for celebration? Ice cream cakes serve 1-36 people and are available for walk-up window purchase or curbside pick-up: Call the shop to order at (802) 337-1214 or

Drop Off  Catering Parties:  We can work with you to create a drop off catered event offering your favorite pre-scooped flavors, a variety of toppings and if desired freshly baked cookies and brownies.  To inquire call 802-222-1665 or online

Contact Information

1281 Waterbury-Stowe Rd
Waterbury, VT 05676



Toll free: (866) 258-6877

Gift shop: (802) 337-1182

Scoop shop & Ice cream cake orders: (802) 337-1214

Ice cream catering: (802) 222-1665